About Us
Built on Trust.
Driven by Care.
Brisbane Trauma & Biohazard Cleaning by Ele is a specialist cleaning service built from the trusted standards of Cleaning by Ele — bringing the same professionalism, reliability, and genuine care to some of the most difficult situations imaginable.
Our Story
Specialist Cleaning, Built from Trusted Foundations
Brisbane Trauma & Biohazard Cleaning by Ele was established to meet a genuine need across Brisbane and Southeast Queensland — for a specialist cleaning service that combines clinical expertise with real human compassion.
Built from the trusted standards of Cleaning by Ele, our team brings the same commitment to quality, reliability, and care that our clients have come to depend on — applied to some of the most sensitive and challenging situations a person or property can face.
We assist families, businesses, real estate agencies, and support services with trauma cleaning, blood and bodily fluid remediation, unattended death cleaning, odour removal, hoarding-related biohazard situations, and contamination control.
We understand these circumstances can be overwhelming and emotional. That's why we prioritise privacy, clear communication, and a calm, supportive approach throughout the entire process — from the first phone call to final clearance.
Ele
Founder, Brisbane Trauma & Biohazard Cleaning
Our Certifications
- IICRC Trauma & Crime Scene Technician Certified
- Bloodborne Pathogen Awareness
- Biohazard Contamination Procedures
- Infection Control Practices
- PPE & Cross-Contamination Prevention
- Queensland Waste Disposal Compliance
- Fully Insured — Public Liability
24/7
Emergency Response
100%
Confidential
SEQ
Wide Coverage
Insured
Fully Licensed
Industry Certification
Certified Trauma & Crime Scene Cleaning Technician
Trauma & Crime Scene Technician
Institute of Inspection Cleaning and Restoration Certification
Brisbane Trauma & Biohazard Cleaning by Ele is backed by professional industry training and specialist knowledge in trauma and biohazard remediation. Our IICRC certification reflects a commitment to the highest standards in the field.
We are committed to maintaining high industry standards, ongoing education, and safety-focused procedures to ensure every site is handled professionally, respectfully, and with care.
"Our work is guided by industry-recognised training, safety procedures and compassionate client care."
This Certification Covers
- Trauma and crime scene remediation
- Bloodborne pathogen awareness
- Biohazard contamination procedures
- Infection-control practices
- PPE and cross-contamination prevention
- Professional decontamination processes
- Safe remediation standards
Fully Insured & Compliant
Every job is carried out with full public liability insurance and documented in compliance with Queensland regulations.
Our Team at Work
Professional. Thorough. Every Time.
What We Stand For
Our Values Guide Every Job
Compassion First
We understand that behind every job is a person — or a family — going through one of the hardest moments of their lives. We approach every situation with genuine empathy and care.
Complete Discretion
Unmarked vehicles, plain-clothed teams where required, and strict confidentiality on every job. Your privacy is never an afterthought — it's built into how we work.
Safety & Compliance
We use professional-grade PPE, hospital-grade disinfectants, and infection-control procedures that meet Australian standards. Every job is documented for compliance and insurance purposes.
Clear Communication
We keep you informed at every step — no jargon, no surprises. We explain what we're doing, why, and what to expect, so you can focus on what matters most.
Who We Help
We Work With Anyone Who Needs Us
Our clients come from all walks of life and all sectors. Whether you're a family navigating an unimaginable situation, a property manager with a legal obligation, or a support service looking for a trusted partner — we're here.
- Families and loved ones
- Property managers and real estate agencies
- Businesses and commercial properties
- Insurance companies and loss adjusters
- Social workers and support services
- Aged care providers
- Local councils and government bodies
- Emergency services and first responders
"We understand these circumstances can be overwhelming and emotional, which is why we prioritise privacy, clear communication and a calm, supportive approach throughout the entire process."
Ele
Founder, Brisbane Trauma & Biohazard Cleaning by Ele
How We Work
Professional-Grade Products. Human-Grade Care.
Safe Products & PPE
We use professional-grade, hospital-standard disinfectants and full PPE on every job — protecting our team, our clients, and the environment.
Infection-Control Procedures
Every job follows strict infection-control protocols in line with Australian standards, ensuring spaces are genuinely safe for re-occupancy.
Dignity for Everyone
We aim to safely restore affected spaces while maintaining dignity for everyone involved — treating every person and every property with respect.
Get in Touch
Ready to Help, Any Time of Day.
Whether it's an emergency or a planned enquiry, we're here. Call us any time, or send an enquiry and we'll respond promptly.