What We Do
Specialist Cleaning Services
Every situation is different. Our certified team handles the full spectrum of trauma and biohazard scenarios — safely, thoroughly, and with complete discretion across Brisbane and Southeast Queensland.
Our Services
Every Service, Delivered with Care
Built from the trusted standards of Cleaning by Ele, we approach every situation with professionalism, respect, and genuine compassion — prioritising privacy and clear communication throughout.
Trauma & Crime Scene Cleaning
Discreet, thorough, and fully compliant.
When a traumatic incident occurs, the aftermath can be overwhelming for families, property managers, and first responders. Our certified technicians respond quickly and discreetly to restore affected spaces to a safe, habitable condition.
Who we help
Families, property managers, real estate agencies, police and emergency services.
What's included
- Full scene assessment and containment
- Safe removal of biological matter
- Surface decontamination and sanitisation
- Odour neutralisation and air treatment
- Waste disposal in compliance with Queensland regulations
- Detailed documentation for insurance and legal purposes
Blood & Bodily Fluid Remediation
Safe, certified, and handled with respect.
Blood and bodily fluids present serious infection risks. Our team uses professional-grade PPE, hospital-grade disinfectants, and infection-control procedures to safely remediate affected areas — protecting everyone involved.
Who we help
Families, aged care facilities, hospitals, property managers, and support services.
What's included
- Risk assessment and scene isolation
- Professional-grade PPE throughout
- Hospital-grade disinfection products
- Pathogen elimination to Australian standards
- Safe biohazard waste packaging and disposal
- Post-clean verification and clearance
Unattended Death Cleanup
Handled with the utmost dignity and care.
Discovering an unattended death is one of the most distressing experiences a person can face. We take on the full burden of remediation — working quietly, respectfully, and thoroughly — so families and property owners don't have to.
Who we help
Families, estate managers, real estate agents, and property owners.
What's included
- Sensitive and discreet attendance
- Full biohazard remediation of affected areas
- Odour removal and air purification
- Structural assessment for deep contamination
- Coordination with funeral services and authorities where needed
- Compassionate communication throughout
Hoarding Biohazard Cleanup
Compassionate, non-judgmental, and thorough.
Hoarding situations often involve significant biohazard risks — mould, vermin, human and animal waste, and accumulated biological material. We work sensitively alongside families, social workers, and property managers to safely restore affected spaces.
Who we help
Families, social workers, property managers, aged care providers, and local councils.
What's included
- Non-judgmental, compassionate approach
- Biohazard identification and safe removal
- Deep cleaning and sanitisation of all surfaces
- Mould and vermin remediation
- Coordination with social support services
- Staged approach available to support the individual
Odour Removal
Treating the source, not just the symptom.
Persistent odours following biohazard incidents can be distressing and indicate ongoing contamination. Our odour removal service targets the biological source using professional-grade neutralisation technology — not masking agents.
Who we help
Property owners, real estate agents, landlords, and businesses.
What's included
- Source identification and elimination
- Thermal fogging and ozone treatment where appropriate
- Air duct and HVAC decontamination
- Soft furnishing and structural treatment
- Post-treatment air quality assessment
- Safe for re-occupancy certification
Contamination Control
Rapid response. Thorough remediation.
From sewage backflows and flood biohazard to chemical spills and infectious disease contamination, our team provides rapid emergency response to contain and remediate contamination events — minimising risk and restoring safety.
Who we help
Businesses, property managers, strata managers, and emergency services.
What's included
- Emergency response across Brisbane and SEQ
- Containment and isolation of affected areas
- Sewage and grey water remediation
- Flood biohazard cleanup and sanitisation
- Infectious disease decontamination
- Full compliance documentation
Needle & Sharps Sweep
Safe, systematic, and fully documented.
Discarded needles and sharps pose a serious risk to the public, workers, and residents. Our trained technicians conduct thorough needle sweeps of affected areas — parks, stairwells, car parks, common areas, and properties — using professional equipment and strict safety protocols.
Who we help
Property managers, strata managers, local councils, schools, businesses, and community organisations.
What's included
- Systematic search and collection of needles and sharps
- Professional-grade PPE and puncture-resistant equipment
- Safe containment and disposal of sharps waste
- Treatment of surrounding area for bloodborne pathogen risk
- Detailed sweep report and disposal documentation
- Suitable for one-off incidents or regular scheduled sweeps
Workplace Injury Cleanup
Fast, compliant, and handled with care.
Workplace injuries involving blood or bodily fluids require immediate, professional attention to protect staff, meet WHS obligations, and allow operations to resume safely. Our team responds quickly and discreetly to restore affected workplaces to a safe, compliant condition.
Who we help
Employers, WHS managers, HR teams, facility managers, and business owners across all industries.
What's included
- Rapid response to minimise workplace disruption
- Full biohazard remediation of affected areas
- Bloodborne pathogen decontamination and sanitisation
- Compliance with Queensland WHS regulations
- Documentation suitable for incident reporting and insurance
- Discreet attendance — unmarked vehicles available
Mould Remediation
Safe removal. Thorough treatment. Lasting results.
Mould growth poses serious health risks — particularly for children, the elderly, and anyone with respiratory conditions. Our specialist mould remediation service safely removes mould from walls, ceilings, bathrooms, and other affected surfaces, treating the area to inhibit regrowth and restore a safe, healthy environment.
Who we help
Homeowners, tenants, landlords, property managers, real estate agencies, and strata managers across Brisbane and SEQ.
What's included
- Full assessment of mould-affected areas
- Safe containment to prevent spore spread during removal
- Professional-grade mould treatment and surface cleaning
- Walls, ceilings, bathrooms, window frames and more
- Anti-mould treatment applied to inhibit regrowth
- Suitable for residential, rental, and commercial properties
- Documentation available for insurance and property management
How It Works
A Clear, Calm Process from Start to Finish
Initial Contact
Call us any time — 24 hours, 7 days. We'll listen, ask the right questions, and give you clear guidance on next steps. No pressure, no jargon.
Assessment & Quote
We attend the site promptly, assess the situation thoroughly, and provide a clear, honest quote. We work with insurance companies and can assist with documentation.
Safe Remediation
Our certified technicians carry out all work using professional-grade PPE and products, following strict infection-control procedures and Queensland waste disposal regulations.
Clearance & Handover
Once the work is complete, we conduct a thorough inspection and provide clearance documentation. We don't leave until the space is safe and you're satisfied.
Real Jobs
Mould Remediation — Before Treatment
Mould spreads fast and poses real health risks. These are real properties we've treated — walls, ceilings, window frames and bathrooms restored to a safe, clean condition.
Our Work
Hoarding & Deep Cleaning — Real Results
Every job is different. These are real properties we've worked on — restored professionally, respectfully, and with care.
All images are from real jobs completed by our team. Shared with permission.
Ready to Help
Available 24 Hours,
7 Days a Week.
We understand these circumstances can be overwhelming. Call us any time — we'll listen, and we'll help.