Insurance & Compliance
Documentation You Can Rely On.
We work alongside insurers, loss adjusters, property managers, and WHS teams to provide thorough biohazard remediation with the full documentation required for claims, compliance, and re-occupancy.
Who We Work With
Trusted by Industry Professionals
Insurance Companies & Loss Adjusters
We work directly with insurers and loss adjusters to provide accurate assessments, transparent pricing, and thorough documentation — making the claims process as straightforward as possible.
Property Managers & Real Estate Agencies
We assist property managers with rapid response to biohazard incidents at rental properties, providing the documentation needed to meet landlord obligations and support insurance claims.
Strata & Body Corporate Managers
Common areas, stairwells, and shared facilities require prompt, professional attention. We provide compliant remediation and full reporting for strata and body corporate requirements.
Employers & WHS Managers
Workplace incidents involving blood or biohazard require WHS-compliant cleanup and documentation. We provide the records needed for incident reporting, WorkCover, and regulatory compliance.
Documentation
Everything You Need for Claims & Compliance
Every job we complete comes with a full documentation package. Whether you're submitting an insurance claim, meeting a regulatory requirement, or managing a property transaction — we provide the paperwork to support it.
We can liaise directly with your insurer or loss adjuster, provide supplementary reports on request, and ensure all documentation meets Queensland regulatory standards.
Standard Documentation Package
- Detailed scope-of-work reports
- Pre- and post-remediation condition documentation
- Photographic evidence of affected areas
- Waste disposal manifests and certificates
- Compliance certificates for re-occupancy
- Itemised invoices suitable for claim submission
- WHS compliance records
- Chain-of-custody documentation where required
How It Works
A Clear, Compliant Process
01
Initial Assessment
We assess the scope of work and provide a clear, itemised quote. For insurance jobs, we can liaise directly with your loss adjuster or insurer.
02
Remediation
Our IICRC-certified technicians carry out the work to professional standards, using appropriate PPE, hospital-grade disinfectants, and infection-control procedures.
03
Documentation
On completion, we provide a full documentation package — including condition reports, waste disposal certificates, and compliance sign-off.
04
Clearance
We confirm the site is safe for re-occupancy and provide any additional reports required by your insurer, regulator, or legal representative.
IICRC Certified & Fully Insured
Brisbane Trauma & Biohazard Cleaning by Ele holds IICRC Trauma & Crime Scene Technician certification and full public liability insurance. All work is carried out in compliance with Queensland WHS regulations and relevant Australian standards. We are committed to maintaining the highest industry standards on every job.
Get in Touch
Need a Quote or Documentation?
Call us directly or send an enquiry. We're available 24/7 and can liaise with your insurer or loss adjuster on your behalf.